.page-faq {
  background: var(--hm-ink);
  color: var(--hm-paper);
  padding-bottom: 72px;
  overflow-x: hidden;
}

.page-faq .hm-breadcrumb {
  padding-top: 24px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding: 28px 0 44px;
  border-bottom: 1px solid var(--hm-line-soft);
}

.page-faq .faq-hero h1 {
  font-family: var(--hm-serif);
  font-weight: 800;
  font-size: clamp(28px, 7.4vw, 54px);
  line-height: 1.18;
  letter-spacing: -0.01em;
  margin: 14px 0 18px;
  max-width: 18ch;
}

.page-faq .faq-lead {
  font-family: var(--hm-sans);
  font-size: 15.5px;
  line-height: 1.85;
  color: rgba(243, 238, 227, 0.76);
  max-width: 62ch;
  margin: 0;
}

.page-faq .faq-jump {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
}

.page-faq .faq-jump a {
  font-family: var(--hm-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
  padding: 9px 15px;
  border: 1px solid var(--hm-line);
  border-radius: 999px;
  color: var(--hm-gold-lt);
  text-decoration: none;
  transition: background 0.24s var(--hm-ease), border-color 0.24s var(--hm-ease), transform 0.24s var(--hm-ease);
}

.page-faq .faq-jump a:hover,
.page-faq .faq-jump a:focus-visible {
  border-color: var(--hm-gold);
  background: rgba(200, 162, 74, 0.12);
  transform: translateY(-1px);
}

/* ---------- 双栏骨架 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0;
}

.page-faq .faq-rail {
  display: none;
}

.page-faq .faq-body {
  min-width: 0;
}

.page-faq .faq-sec {
  padding: 48px 0;
  border-bottom: 1px solid var(--hm-line-soft);
  scroll-margin-top: 96px;
}

.page-faq .faq-sec:last-child {
  border-bottom: 0;
}

.page-faq .faq-sec-head {
  margin-bottom: 26px;
}

.page-faq .faq-sec-head h2 {
  font-family: var(--hm-serif);
  font-weight: 800;
  font-size: clamp(23px, 4.8vw, 33px);
  line-height: 1.28;
  margin: 10px 0 10px;
  max-width: 22ch;
}

.page-faq .faq-sub {
  font-family: var(--hm-sans);
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--hm-stone);
  margin: 0;
  max-width: 56ch;
}

.page-faq .faq-text {
  font-family: var(--hm-sans);
  font-size: 15.5px;
  line-height: 1.85;
  color: rgba(243, 238, 227, 0.78);
  margin: 0 0 16px;
}

.page-faq .faq-text a,
.page-faq .faq-contact-hours a {
  color: var(--hm-gold-lt);
  text-decoration: none;
  border-bottom: 1px solid rgba(200, 162, 74, 0.45);
  padding-bottom: 1px;
}

.page-faq .faq-text a:hover,
.page-faq .faq-contact-hours a:hover {
  color: var(--hm-gold);
  border-bottom-color: var(--hm-gold);
}

.page-faq .faq-h3 {
  font-family: var(--hm-sans);
  font-size: 16px;
  font-weight: 600;
  letter-spacing: 0.02em;
  margin: 26px 0 10px;
  color: var(--hm-paper);
}

.page-faq .faq-h3:first-child {
  margin-top: 0;
}

/* ---------- 五步 ---------- */
.page-faq .faq-steps {
  position: relative;
  list-style: none;
  margin: 0;
  padding: 4px 0 0;
}

.page-faq .faq-steps::before {
  content: "";
  position: absolute;
  left: 21px;
  top: 22px;
  bottom: 22px;
  width: 1px;
  background: linear-gradient(180deg, var(--hm-gold) 0%, rgba(200, 162, 74, 0.06) 100%);
}

.page-faq .faq-step {
  position: relative;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 16px;
  padding-bottom: 28px;
}

.page-faq .faq-step:last-child {
  padding-bottom: 0;
}

.page-faq .faq-step-num {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border-radius: 50%;
  border: 1px solid var(--hm-line);
  background: var(--hm-ink-2);
  font-family: var(--hm-mono);
  font-size: 14px;
  letter-spacing: 0.04em;
  color: var(--hm-gold);
  transition: border-color 0.3s var(--hm-ease), color 0.3s var(--hm-ease), background 0.3s var(--hm-ease);
}

.page-faq .faq-step:hover .faq-step-num {
  border-color: var(--hm-gold);
  background: rgba(200, 162, 74, 0.12);
  color: var(--hm-gold-lt);
}

.page-faq .faq-step-body h3 {
  font-family: var(--hm-serif);
  font-size: 18px;
  font-weight: 700;
  line-height: 1.4;
  margin: 8px 0 8px;
}

.page-faq .faq-step-body p {
  font-family: var(--hm-sans);
  font-size: 15px;
  line-height: 1.82;
  color: rgba(243, 238, 227, 0.74);
  margin: 0;
}

.page-faq .faq-step-body p a {
  color: var(--hm-gold-lt);
  text-decoration: none;
  border-bottom: 1px solid rgba(200, 162, 74, 0.45);
}

.page-faq .faq-step-body p a:hover {
  color: var(--hm-gold);
}

/* ---------- 图片 ---------- */
.page-faq .faq-figure {
  margin: 34px 0 0;
}

.page-faq .faq-figure .hm-media {
  border-radius: var(--hm-radius);
  overflow: hidden;
  border: 1px solid var(--hm-line-soft);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .hm-figure-caption {
  font-family: var(--hm-sans);
  font-size: 13px;
  line-height: 1.7;
  color: var(--hm-stone);
  margin-top: 12px;
}

/* ---------- 通用双栏 ---------- */
.page-faq .faq-split {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 26px;
}

/* ---------- 易错提示 ---------- */
.page-faq .faq-tips {
  list-style: none;
  margin: 0;
  padding: 20px;
  border-radius: var(--hm-radius);
  border: 1px solid var(--hm-line-soft);
  background: linear-gradient(165deg, rgba(46, 74, 64, 0.32), rgba(23, 26, 24, 0.7));
  display: grid;
  gap: 14px;
}

.page-faq .faq-tips li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  align-items: start;
  gap: 10px;
}

.page-faq .faq-tips p {
  font-family: var(--hm-sans);
  font-size: 14px;
  line-height: 1.72;
  color: rgba(243, 238, 227, 0.76);
  margin: 0;
}

.page-faq .hm-tag {
  font-size: 11px;
  letter-spacing: 0.08em;
  padding: 3px 8px;
  white-space: nowrap;
  line-height: 1.6;
}

/* ---------- 记录查询 ---------- */
.page-faq .faq-record-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
  margin-bottom: 30px;
}

.page-faq .faq-record {
  padding: 18px 18px 20px;
  border-radius: 14px;
  border: 1px solid var(--hm-line-soft);
  background: var(--hm-ink-2);
  border-top: 2px solid rgba(200, 162, 74, 0.55);
  transition: transform 0.28s var(--hm-ease), border-color 0.28s var(--hm-ease);
}

.page-faq .faq-record:hover {
  transform: translateY(-2px);
  border-color: rgba(200, 162, 74, 0.45);
}

.page-faq .faq-record h3 {
  font-family: var(--hm-serif);
  font-size: 17px;
  font-weight: 700;
  margin: 0 0 8px;
  color: var(--hm-gold-lt);
}

.page-faq .faq-record p {
  font-family: var(--hm-sans);
  font-size: 14px;
  line-height: 1.75;
  color: rgba(243, 238, 227, 0.72);
  margin: 0;
}

.page-faq .faq-prep {
  list-style: none;
  margin: 0 0 6px;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-prep li {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  padding-bottom: 10px;
  border-bottom: 1px dashed var(--hm-line-soft);
}

.page-faq .faq-prep li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-prep .hm-num {
  font-size: 13px;
  color: var(--hm-gold);
  border: 1px solid var(--hm-line);
  border-radius: 6px;
  width: 24px;
  height: 24px;
  display: grid;
  place-items: center;
  line-height: 1;
}

.page-faq .faq-prep p {
  font-family: var(--hm-sans);
  font-size: 14.5px;
  line-height: 1.72;
  color: rgba(243, 238, 227, 0.76);
  margin: 0;
}

/* ---------- 案例三入口 ---------- */
.page-faq .faq-cases {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin: 24px 0;
}

.page-faq .faq-case {
  padding: 20px;
  border-radius: 14px;
  border: 1px solid var(--hm-line-soft);
  background: rgba(23, 26, 24, 0.75);
  border-left: 2px solid var(--hm-green);
}

.page-faq .faq-case:nth-child(2) {
  border-left-color: var(--hm-gold);
}

.page-faq .faq-case:nth-child(3) {
  border-left-color: var(--hm-red);
}

.page-faq .faq-case .hm-num {
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--hm-stone);
}

.page-faq .faq-case h3 {
  font-family: var(--hm-serif);
  font-size: 17px;
  font-weight: 700;
  margin: 6px 0 8px;
}

.page-faq .faq-case p {
  font-family: var(--hm-sans);
  font-size: 14px;
  line-height: 1.76;
  color: rgba(243, 238, 227, 0.72);
  margin: 0;
}

/* ---------- 常见问题折叠 ---------- */
.page-faq .faq-acc {
  margin-top: 6px;
  border-top: 1px solid var(--hm-line-soft);
}

.page-faq .faq-acc-item {
  border-bottom: 1px solid var(--hm-line-soft);
}

.page-faq .faq-acc-trigger {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 17px 2px;
  background: none;
  border: 0;
  color: var(--hm-paper);
  font-family: var(--hm-sans);
  font-size: 15.5px;
  line-height: 1.5;
  text-align: left;
  cursor: pointer;
  transition: color 0.24s var(--hm-ease);
}

.page-faq .faq-acc-trigger:hover,
.page-faq .faq-acc-trigger:focus-visible {
  color: var(--hm-gold-lt);
}

.page-faq .faq-acc-trigger:focus-visible {
  outline: 1px solid var(--hm-gold-lt);
  outline-offset: 3px;
  border-radius: 6px;
}

.page-faq .faq-acc-mark {
  flex: 0 0 auto;
  width: 12px;
  height: 12px;
  position: relative;
}

.page-faq .faq-acc-mark::before,
.page-faq .faq-acc-mark::after {
  content: "";
  position: absolute;
  background: var(--hm-gold);
  transition: transform 0.28s var(--hm-ease), opacity 0.28s var(--hm-ease);
}

.page-faq .faq-acc-mark::before {
  left: 0;
  top: 5px;
  width: 12px;
  height: 1px;
}

.page-faq .faq-acc-mark::after {
  left: 5px;
  top: 0;
  width: 1px;
  height: 12px;
}

.page-faq .faq-acc-trigger[aria-expanded="true"] .faq-acc-mark::after {
  transform: scaleY(0);
  opacity: 0;
}

.page-faq .faq-acc-panel {
  padding: 0 2px 20px;
}

.page-faq .faq-acc-panel p {
  font-family: var(--hm-sans);
  font-size: 14.5px;
  line-height: 1.85;
  color: rgba(243, 238, 227, 0.74);
  margin: 0;
  max-width: 62ch;
}

/* ---------- 帮助文档 ---------- */
.page-faq .faq-doc-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 22px;
}

.page-faq .faq-doc-chips .hm-chip {
  font-size: 12.5px;
  padding: 7px 14px;
  border-radius: 999px;
  border: 1px solid var(--hm-line);
  color: var(--hm-gold-lt);
  text-decoration: none;
  transition: background 0.24s var(--hm-ease), border-color 0.24s var(--hm-ease);
}

.page-faq .faq-doc-chips .hm-chip:hover,
.page-faq .faq-doc-chips .hm-chip:focus-visible {
  background: rgba(200, 162, 74, 0.14);
  border-color: var(--hm-gold);
}

.page-faq .faq-docs {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
  margin-bottom: 24px;
}

.page-faq .faq-doc {
  padding: 18px;
  border-radius: 14px;
  border: 1px solid var(--hm-line-soft);
  background: var(--hm-ink-2);
  display: flex;
  flex-direction: column;
  gap: 6px;
  scroll-margin-top: 100px;
  transition: transform 0.28s var(--hm-ease), border-color 0.28s var(--hm-ease);
}

.page-faq .faq-doc:hover {
  transform: translateY(-2px);
  border-color: rgba(200, 162, 74, 0.4);
}

.page-faq .faq-doc-count {
  font-family: var(--hm-mono);
  font-size: 24px;
  line-height: 1;
  color: var(--hm-gold);
}

.page-faq .faq-doc h3 {
  font-family: var(--hm-serif);
  font-size: 16.5px;
  font-weight: 700;
  margin: 0;
}

.page-faq .faq-doc p {
  font-family: var(--hm-sans);
  font-size: 13.5px;
  line-height: 1.72;
  color: rgba(243, 238, 227, 0.68);
  margin: 0;
}

/* ---------- 联系卡 ---------- */
.page-faq .faq-contact {
  margin-top: 32px;
  padding: 24px 20px;
  border-radius: var(--hm-radius);
  border: 1px solid rgba(200, 162, 74, 0.34);
  background:
    radial-gradient(circle at 88% 8%, rgba(200, 162, 74, 0.16), transparent 58%),
    var(--hm-ink-2);
  display: grid;
  gap: 20px;
}

.page-faq .faq-contact h3 {
  font-family: var(--hm-serif);
  font-size: clamp(19px, 4vw, 24px);
  font-weight: 700;
  line-height: 1.35;
  margin: 8px 0 10px;
}

.page-faq .faq-contact-note {
  font-family: var(--hm-sans);
  font-size: 14px;
  line-height: 1.75;
  color: rgba(243, 238, 227, 0.7);
  margin: 0;
  max-width: 40ch;
}

.page-faq .faq-contact-line {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 8px 14px;
  margin: 0 0 8px;
}

.page-faq .faq-contact-line span {
  font-family: var(--hm-mono);
  font-size: 11px;
  letter-spacing: 0.12em;
  color: var(--hm-stone);
}

.page-faq .faq-contact-line strong {
  font-family: var(--hm-sans);
  font-size: 15px;
  font-weight: 500;
  color: var(--hm-gold-lt);
  word-break: break-all;
}

.page-faq .faq-contact-btns {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 16px 0 12px;
}

.page-faq .faq-contact-hours {
  font-family: var(--hm-sans);
  font-size: 13px;
  line-height: 1.75;
  color: var(--hm-stone);
  margin: 0;
}

.page-faq .faq-contact-hours a {
  color: var(--hm-gold-lt);
  text-decoration: none;
}

.page-faq .faq-contact-hours a:hover {
  color: var(--hm-gold);
}

/* ---------- 桌面 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-record-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-cases {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-docs {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-contact {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    align-items: start;
    padding: 30px 28px;
  }

  .page-faq .faq-contact-actions {
    border-left: 1px solid var(--hm-line-soft);
    padding-left: 24px;
  }
}

@media (min-width: 1024px) {
  .page-faq {
    padding-bottom: 96px;
  }

  .page-faq .faq-hero {
    padding: 40px 0 56px;
  }

  .page-faq .faq-lead {
    font-size: 17px;
  }

  .page-faq .faq-layout {
    grid-template-columns: var(--hm-rail) minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-rail {
    display: block;
    position: sticky;
    top: 104px;
    padding-top: 52px;
  }

  .page-faq .faq-rail-title {
    font-family: var(--hm-mono);
    font-size: 11px;
    letter-spacing: 0.16em;
    color: var(--hm-stone);
    margin: 0 0 14px;
    padding-left: 14px;
  }

  .page-faq .faq-rail .hm-rail-list {
    list-style: none;
    margin: 0;
    padding: 0 0 0 14px;
    border-left: 1px solid var(--hm-line-soft);
    display: grid;
    gap: 4px;
  }

  .page-faq .faq-rail .hm-rail-link {
    display: block;
    padding: 8px 0 8px 12px;
    margin-left: -14px;
    font-family: var(--hm-sans);
    font-size: 13.5px;
    line-height: 1.5;
    color: rgba(243, 238, 227, 0.55);
    text-decoration: none;
    border-left: 2px solid transparent;
    transition: color 0.24s var(--hm-ease), border-color 0.24s var(--hm-ease);
  }

  .page-faq .faq-rail .hm-rail-link:hover,
  .page-faq .faq-rail .hm-rail-link:focus-visible {
    color: var(--hm-gold-lt);
  }

  .page-faq .faq-rail .hm-rail-link[data-active] {
    color: var(--hm-gold);
    border-left-color: var(--hm-gold);
  }

  .page-faq .faq-rail-tip {
    margin-top: 24px;
    padding: 16px 14px;
    border: 1px solid var(--hm-line-soft);
    border-radius: 12px;
    background: rgba(23, 26, 24, 0.7);
  }

  .page-faq .faq-rail-tip .hm-num {
    font-size: 22px;
    color: var(--hm-gold);
    line-height: 1;
  }

  .page-faq .faq-rail-tip p {
    font-family: var(--hm-sans);
    font-size: 12.5px;
    line-height: 1.68;
    color: var(--hm-stone);
    margin: 8px 0 0;
  }

  .page-faq .faq-body {
    padding-top: 52px;
  }

  .page-faq .faq-sec {
    padding: 60px 0;
  }

  .page-faq .faq-sec:first-child {
    padding-top: 8px;
  }

  .page-faq .faq-steps::before {
    left: 31px;
  }

  .page-faq .faq-step {
    grid-template-columns: 64px minmax(0, 1fr);
    gap: 24px;
    padding-bottom: 34px;
  }

  .page-faq .faq-step-num {
    width: 64px;
    height: 64px;
    font-size: 17px;
  }

  .page-faq .faq-step-body h3 {
    font-size: 21px;
    margin-top: 18px;
  }

  .page-faq .faq-step-body p {
    font-size: 15.5px;
    max-width: 58ch;
  }

  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    gap: 40px;
    align-items: start;
  }

  .page-faq .faq-split--records {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
  }

  .page-faq .faq-docs {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-acc-trigger {
    font-size: 16.5px;
    padding: 19px 2px;
  }

  .page-faq .faq-acc-panel p {
    font-size: 15px;
  }
}

@media (min-width: 1280px) {
  .page-faq .faq-sec-head h2 {
    max-width: 26ch;
  }

  .page-faq .faq-figure {
    margin-top: 40px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-jump a,
  .page-faq .faq-record,
  .page-faq .faq-doc,
  .page-faq .faq-step-num,
  .page-faq .faq-acc-mark::before,
  .page-faq .faq-acc-mark::after {
    transition: none;
  }

  .page-faq .faq-jump a:hover,
  .page-faq .faq-record:hover,
  .page-faq .faq-doc:hover {
    transform: none;
  }
}
<<<END>>>